Shipping Policy

At Luminous Love Candle, we are committed to delivering your candles safely and promptly. Please review our shipping policy for detailed information on how we handle your orders.

1. Shipping Rates

  • We offer a flat shipping rate of $5.99 USD on all orders within the United States.

2. Processing Time

  • Orders are typically processed and shipped within 1-3 business days after payment confirmation.
  • Custom or personalized orders may require additional processing time, which will be communicated at the time of purchase.

3. Delivery Time

  • Standard shipping typically takes 3-7 business days depending on your location.
  • Delivery times may vary during holidays, promotions, or due to unforeseen circumstances.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email to monitor your package’s journey.

5. Shipping Restrictions

  • We currently ship within the United States only.
  • We do not ship to P.O. Boxes or APO/FPO addresses.

6. Damaged or Lost Packages

  • If your package arrives damaged or is lost in transit, please contact us within 5 days of the delivery date.
  • Provide photos of the damage for a swift resolution.
  • We will work with the shipping carrier to resolve the issue promptly.

7. Contact Us

If you have any further questions regarding our shipping policy, please feel free to contact us: